[障害]Zscaler
2025-11-06 19:43:37 Zscaler
Resolved: Wed, 05 Nov 2025 23:43:16 UTC
Impact Remediated: Wed, 05 Nov 2025 02:16:01 UTC
Incident Status: Resolved
Root cause: The incident was triggered by a defect in the newly introduced Image Categorization capability, which resulted in unexpected service performance degradation when enabled.
Update - Sun, 02 Nov 2025 14:21:22 UTC
To stabilize performance during this incident, Zscaler has temporarily disabled the Image Categorization capability on the zscalerone.net and zscalertwo.net clouds. Remaining cloud environments will be addressed during their respective scheduled maintenance windows. Zscaler is actively progressing the corrective fix. Service restoration will begin following suc